SNI ISO 21001 Certification

ISO 21001 is an international standard specifically developed for educational organizations. It was published by the International Organization for Standardization (ISO) in 2018 to provide a common management system framework for organizations offering educational products and services. Officially titled “Educational organizations — Management systems for educational organizations — Requirements with guidance for use,” ISO 21001 is designed to enhance the satisfaction of learners, other beneficiaries, and staff by improving the educational processes and outcomes within an organization.

Background and Purpose

1. Improving Educational Quality: ISO 21001 emerged to address the need for consistency, quality, and accountability in educational organizations. It promotes a process-oriented approach, focusing on setting objectives, measuring outcomes, and ensuring continuous improvement.
2. Inclusivity and Equity: ISO 21001 also emphasizes inclusivity, promoting equal access to education for all individuals, regardless of background or ability. This is particularly important as education systems worldwide strive to offer more inclusive and equitable services.
3. Global Applicability: Unlike other ISO standards that may focus on specific industries, ISO 21001 was designed to be applicable to any organization that provides educational services or products, from schools and universities to corporate training departments.
4. Alignment with ISO 9001: ISO 21001 is based on the ISO 9001 quality management standard but has been adapted to meet the specific needs of educational institutions. It focuses on stakeholder engagement, lifelong learning, and competency development.

Key Features

Learner-Centric Approach: The standard emphasizes putting the learner at the center of the educational process, ensuring that their needs and expectations are met.

Continuous Improvement: ISO 21001 encourages educational organizations to set quality objectives, measure performance, and continuously improve processes.

Focus on Stakeholder Needs: It ensures alignment with the needs and expectations of all stakeholders, including students, parents, employers, and regulatory bodies.

Benefits

Implementing ISO 21001 can benefit educational organizations by:

• Enhancing credibility and reputation through improved educational quality.
• Building trust with students and other stakeholders.
• Improving internal communication and operational efficiency.
• Aligning educational goals with institutional and societal needs.

ISO 21001 is part of the broader effort by ISO to contribute to sustainable development goals, particularly those focused on quality education and lifelong learning (SDG 4). It represents an important step toward.

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1. Informational Interview
   We help you understand the standard’s objectives and required information for the audit.
2. Readiness Assessment
   We analyze your readiness with an assessment and review of your management system description.
3. Certification Audit
   On-site audit to evaluate the implementation and effectiveness of your Information Educational Organization Management System (EOMS). Certification Audit consist of Stage 1 and Stage 2.
4. Certificate Issuance
   After successful completion, you will receive your ISO 21001 certificate.
5. Surveillance Audits
   We conduct the first and second annual surveillance audits with regard to practical implementation.
6. Recertification
   Recertification before the expiry of the validity period of three years.

With our long-term experience in information security certification, we accompany you on the way to your ISO 21001 certification. From understanding your current state of readiness to auditing your EOMS, we apply our expertise to ensure successful outcomes for your ISO 21001 certification.

In the field of data protection compliance, we provide support with various measures, including:

1. Planning and Preparation
   Appointment of a person responsible for the educational organization Management System (EOMS)
2. Training for employees
3. Designing the Management System
   Define Objectives and Scope: Set clear goals for the management system and determine the scope of implementation.
   Develop Policies and Procedures: Create policies, processes, and documentation aligned with ISO 21001 requirements.
   Identify Risks and Opportunities: Identify and assess risks related to educational processes and opportunities for improvement.
4. Implementation and Training
   Policy Deployment: Communicate and enforce the new policies and procedures.
   Training and Awareness: Train staff on their roles within the management system.
   Data Collection: Start collecting data related to key performance indicators to measure compliance and effectiveness.
5. Monitoring and Evaluation
   Internal Audits: Conduct internal audits to assess compliance with ISO 21001.
   Performance Evaluation: Regularly review performance metrics to monitor progress.
   Corrective Actions: Identify and address non-conformities or areas that need improvement.
   Continual Improvement and Certification
   Management Review: Hold a management review meeting to evaluate the system’s effectiveness and areas for improvement.
   Implement Improvements: Make necessary adjustments based on audit findings and management review outcomes.
   Ongoing Improvement: Continue to monitor, review, and improve the system to maintain certification and achieve educational goals.

Each stage requires commitment, regular review, and stakeholder engagement to ensure the system is effectively integrated into the educational organization’s culture

Would you like to learn more about certifying your data protection information management system according to ISO 21001? Our experts look forward to hearing from you!

TUV Rheinland Indonesia has been accredited by KAN for delivering the certification according to SNI ISO 21001:2018 with scope:

• Higher Education
• Primary and Secondary Education