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Complaints and Appeals

Complaints and Appeals

It is the goal of the TÜV Rheinland Group to provide a high level of service to our customers. If you believe that we have failed to match your level of expectation, please do not hesitate to use our publicly available complaints and appeals system. This will help us to improve our service delivery in the future.

For sending complaints or appeals, please contact at

Outline of Customer Appeal and Complaint Handling Process

For further information, please contact our Customer Care.

Customer Care


FAX: 021 579 44 575