The customer is always king – and that means yours too! Do you really know how satisfied your customers are? We can determine the customer satisfaction, loyalty, and retention for your products and services – all based on customer surveys. With our "Approved Customer Satisfaction" mark, you can now document the quality of what you offer – and your company’s high level of customer focus. So, give your competitors a clear signal of the high standards you provide.
With market research on customer loyalty and customer retention from TÜV Rheinland, you can:
Our experts can provide support for analyzing and increasing customer loyalty and retention.
We can offer the following: