Do you want to make internal processes more effective, increase customer satisfaction, and improve your company's image? We can get you and your team ready for change. Your opportunity for more corporate stability and growth – with feedback from the market and customers to support your decisions. Whether it’s customer or employee surveys, supervisor appraisals, or 360-degree feedback – our experts can bring to light facts about attitudes, expectations, and the needs of your counterparts. Rely on our service from a single source, questionnaire design through to execution, analysis and consulting on the best implementation, all the way up to support for the change process and subsequent evaluation.
With support for organizational development from TÜV Rheinland, you:
Based on an individual target-performance analysis, we work closely with your company and the employees affected by the change to develop the necessary measures and implement them. These include preparing, designing, executing, and evaluating organizational development activities in
We can take care of:
and implement them for you by using
Step 1: The Survey Approach
We get together with you to develop the questionnaire. We identify the right persons, the right questions, and the survey methodology.
Step 2: Execution
Then follows the preparation, design, execution, and evaluation of the survey with company-specific issues, and executed with the help of various data collection methods – interview, written survey, telephone interviews, online surveys, workshops, and more.
Step 3: Analysis and Recommendations
Based on the results, we outline the strengths and optimization requirements, and derive action item proposals. The data obtained is interpreted and embedded in a theoretical framework that incorporates the latest research, as well as applicable laws or regulations.