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Operator of the Webpage

TÜV Rheinland Nederland B.V.

P.O. Box 2220, 6702 CE ARNHEM
Westervoortsedijk 73, 6827 AV ARNHEM

Tel. +31 88 8887888

Fax +31 88 8887879


Data protection provisions

The TÜV Rheinland Group is pleased about your interest in our products and your visit to this website. Data protection and data security for our customers and users in the Group has always been very important. Therefore, the protection of your personal data is also very important to us and a particular concern.

This statement on data protection explains what information TÜV Rheinland records during your visit to the Internet sites and how this information is used. However, this statement does not apply to Internet sites that do not belong to the TÜV Rheinland Group and which might have a link to or from this or another Internet site. We have no association with the Internet sites of offerers outside of our group that, if necessary, can be reached via a link to our Internet sites.

Personal data

You can access our Internet sites without having to give any kind of personal information beforehand.

During the use of some websites, as when logging in or if you request to contact us, you will be asked to send us certain personal data by inputting it in these websites. Basically, we only collect the information in mandatory fields that we absolutely need to carry out the task or inquiry. Of course, you are free not to give us this information. However, in this case we will not be able to provide you with the desired products, services, or information.

If you have provided us with your personal data, for example to contact us, we will treat your data with the greatest possible care. The confidentiality of your personal data will be strictly preserved by the TÜV Rheinland Group pursuant to the provisions of the German Federal Data Protection Act and other laws for protecting your privacy and your right to determine your personal information.

This also means that TÜV Rheinland will not transmit your data to third parties unless we have pointed out this necessity to you before you input your data, or you have already given us appropriate consent with a previous order.

If data is transmitted to a third party, TÜV Rheinland will also agree upon and monitor data protection measures with the third party that TÜV Rheinland imposes on itself. In the event of such an agreement, you will be informed about who will obtain your personal data.

Statistical information

In order to keep our Internet site up-to-date and appropriately accommodate the requests of users, we collect statistical information such as the number of visitors to each individual website. The following is recorded:

  • User computer and browser type,
  • Internet service provider,
  • Access date and time as well as,
  • Calculation data.

This information shall be used exclusively for internal purposes and does not contain any references to you personally.

Usage/access data

Insofar as we use usage data from your visit to our websites and intend to consolidate it with your customer data to improve an individual product offering and our level of service, we will obtain your express consent to do so during the Internet dialog. If you do not want to give your consent, you can continue, discontinue or end any dialog without being observed.

When requesting a file from our download offerings, access data can be saved, if need be. Each requested data record consists of:

  • The site from which the file was requested
  • The file name
  • Date and time of the request
  • The transmitted quantity of data
  • The access status (file transfer, file not found, etc.)
  • Type of browser used

The saved data shall be analyzed exclusively for statistical purposes and does not contain any personal reference.

Pixel tags

TÜV Rheinland Internet sites can use so-called pixel tags, web beacons, clear GIFs or similar instruments (hereinafter called pixel tags for short), in order to measure and statistically collect the use of a website and its response rates. Pixel tags allow us to count the users who visit specific subpages of a website, provide identified services with our brands and help us to determine and optimize the service of our Internet sites.

Personal services: Cookies

In conjunction with providing personal services, TÜV Rheinland uses cookies.

Cookies are data that web servers leave on user computers for tracking purposes. Cookies are an industry standard that most websites use to facilitate repeated access and the use of specific websites for users. They do not cause any damage to computer systems and data. Only the web server that sets the cookie can also read, modify and delete it again.

These cookies are readout during a repeated visit to the respective TÜV Rheinland Internet site. The cookies saved on your computer by TÜV Rheinland will not be used by third parties.

You can set your web browser so that cookies are disabled and not saved. You can find more detailed information on these functions in the documentation or your browser's help file. Although we try to avoid it, it is possible that you will only have limited or no use at all of some websites if you block the use of cookies.