Goal
Maintaining a safe and healthy workplace for the employees

KPI
Share of managers training in health and safety

• Target value 2025: 100 %
• Status 2024: 19 %

Share of workplaces with a workplace inspection

• Target value 2025: 100 %
• Status 2024: We conducted 2,798 workplace inspections in 2024. The share of workplace inspections cannot yet be reliably determined at this time, but will be reported for financial year 2025.

Share of Management Engagement Tours conducted over 5 years (1 per month per region)

• Target value 2025: 420
• Status 2024: 620

Goal
Significant reduction in work-related injuries

KPI
Rate of work-related injuries with lost workdays (reference year: 2019)

• Target value 2025: -40 %
• Status 2024: -49 %

Number of lost workdays due to work-related injuries (reference year: 2019)

• Target value 2025: -40 %
• Status 2024: -26 %

Goal
No deaths as a direct consequence of TÜV Rheinland activities

KPI
Number of deaths of persons as a direct consequence of activities at TÜV Rheinland

• Target value 2025: 0
• Status 2024: 0

Goal
Developing and retaining employees through talent promotion and job-specific continuing education

KPI
Average annual training days per employee

• Target value 2025: > 2.3
• Status 2024: 2.2

Percentage of employees who participate in an annual development discussion

• Target value 2025: 75% for talents and employees in organization levels 3 and 4
• Status 2024: No information is available at this time. The percentage of employees who participate in an annual development discussion will be evaluated for the simplified process in myHR in 2025 for the first time (except for Germany).

Goal
Preparation of employees for new requirements

KPI
Completion rate of compulsory continuing education courses

• Target value 2025: 100%
• Status 2024:  94.3%

Goal
Reduction of employee turnover due to voluntary departures to retain the experience of the workforce

KPI
Rate of annual employee turnover due to voluntary departures

• Target value 2025: 11%
• Status 2024: 8.0%

Goal
To pay employees not just the minimum wage, but also no less than the living wage – in all countries where TÜV Rheinland operates

KPI
Regular remuneration per employee in the country as measured against the living wage per employee in the country

• Target value 2025: Assurance of a living wage for TÜV Rheinland employees
• Status 2024: 98.8% of all TÜV Rheinland employees receive remuneration that covers their cost of living

Goal
Encouraging a culture of open communication and discussion by regularly providing employees with the ability to give anonymous feedback

KPI
Percentage of employees who participate in the global employee survey “Together”

• Target value 2025: >70%
• Status 2024: 73% according to the global employee survey “Together” in 2022

Goal
Equal pay regardless of gender

KPI
Ratio of the average total remuneration for women to the average total remuneration for men, evaluated on the basis of defined parameters

• Target value 2025: Eliminating the gender pay gap / Equal pay for equal work, regardless of gender
• Status 2024: Analyses indicate that there are areas where wages need to be modified. These findings require further review and validation in 2025.

Goal
Increasing the share of women in supervisory positions

KPI
Share of women in supervisory positions (manager-to-staff ratio >/= 1)

• Target value 2025: ≥ 30 %
• Status 2024: 29 %

Share of women on the Executive Board

• Target value 2025: ≥ 25 %
• Status 2024: 33.3 %

Goal
Work satisfaction levels among the different age groups shows no significant differences

KPI
The difference in the overall satisfaction index of the “Together” employee survey from one age group to another does not exceed 0.3

• Target value 2025: < 0.3
• Status 2024: = 0.3 according to the global employee survey “Together” in 2022

Goal
Filling managerial positions primarily with local professionals

KPI
Share of local managers in the regions

• Target value 2025: Ø 75 %
• Status 2024: 91.2 %

Goal
Job applicants are treated equally irrespective of their background

KPI
Share of newly hired women

• Target value 2025: Share of newly hired women > share of women in the workforce
• Status 2024: 30.7% newly hired women < 34.2% women in the workforce

Goal
Appreciation of all employees irrespective of gender, nationality, ethnic origin, religion or ideology, sexual orientation or identity

KPI
Number of confirmed cases of discrimination

• Target value 2025: 0
• Status 2024: 8

Investigation rate of reported complaints

• Target value 2025: 100 %
• Status 2024: 100 %

Rate of agreement about diversity in the “Together” survey

• Target value 2025: ≥ 81 %
• Status 2024: 85.6% according to the global employee survey “Together” in 2022

Goal
Reduction of absolute Scope 1 emissions versus reference year 2018

KPI
CO₂eq emissions in metric tons, based on the consumption of natural gas, heating oil, pellets and fuel from the German automotive fleet

• Target value 2025: -29.4 %
• Status 2024: 14.11 %

Goal
Reduction of absolute Scope 2 emissions versus reference year 2018

KPI
CO₂eq emissions in metric tons, based on the consumption of electricity and district heating

• Target value 2025: -29.4 %
• Status 2024: -18.34 %

Goal
Reduction of absolute Scope 3 emissions versus reference year 2018

KPI
CO₂eq emissions in metric tons, based on emissions from 3.6 Business travel activities and 3.3 Well-to-tank

• Target value 2025: -17.50 %
• Status 2024: 16.30 %

Goal
Compliance with specifications, accuracy and adherence to delivery deadlines

KPI
Improvement of the Net Promoter Score (customer satisfaction survey) (reference year 2021)

• Target value 2025: +10 %
• Status 2024: +33 %

Complaint rate (share of services performed resulting in justified complaints/objections) (reference year 2022)

• Target value 2025: -20 %
• Status 2024: -1 %

Goal
Reduction of risks in operations and supply chain

KPI
ESG screening:
- All SAP-listed suppliers with a procurement volume ≥ €10 thousand over which Procurement has influence

• Target value 2025: 100 %
• Status 2024: 99.9 %

Operational risk management:
Risks assessed as risk level 4 or 5 will be reduced to no higher than risk level 3

• Target value 2025: 100 %
• Status 2024: 100 %

Goal
Guaranteeing a high level of security for personal data

KPI
Number of internal data protection violations that were reported to the national data protection authorities (reference year 2020)

• Target value 2025: -50 %
• Status 2024:
  To comply with specific state and national statutory regulations, the accountability relative to data protection is placed under the responsibility of the respective legal entity.
  
  A central reporting system is currently under development, so no data can be provided for reference year 2020. Four internally identified cases of violations concerning personal data were reported to the responsible data protection regulatory authorities in the financial year. While three cases apparently involved no major risk for the rights and freedoms of the affected individuals, in one case the possibility of major risk for the affected individuals could not be completely excluded. None of these cases resulted in sanctions by the responsible data protection regulatory authorities in the financial year.

Share of internal data protection audits conducted

• Target value 2025: 100 %
• Status 2024: To comply with specific state and national statutory regulations, the accountability relative to data protection is placed under the responsibility of the respective legal entity; at present, no information is collected on a centralized basis for this purpose.

Goal
Guaranteeing a high level of security in the transmission of data to third parties

Number of data protection violations by suppliers that were reported to the national data protection authorities (reference year 2020)

• Target value 2025: -50 %
• Status 2024: To comply with specific state and national statutory regulations, the accountability relative to data protection is placed under the responsibility of the respective legal entity.
  
  A central reporting system is currently under development, so no data can be provided for reference year 2020.
  
  In the financial year, processors reported two data protection incidents to the responsible data protection regulatory authorities.

Share of external suppliers audited by TÜV Rheinland

• Target value 2025: 50 %
• Status 2024: To comply with specific state and national statutory regulations, the accountability relative to data protection is placed under the responsibility of the respective legal entity; at present, no information is collected on a centralized basis for this purpose.

Goal
Ethical corporate values

KPI
Share of TÜV Rheinland employees who receive annual training in basic compliance requirements

• Target value 2025: 100 %
• Status 2024: 95.2 %

Goal
Establishment of “Integrity Boards”

KPI
Number of Integrity Board meetings held per year

• Target value 2025: 2
• Status 2024: 2

Goal
Confirmed cases and follow-up investigation

KPIz
Number of confirmed cases

• Target value 2025: 0
• Status 2024: 1

Investigation rate of reported complaints

• Target value 2025: 100 %
• Status 2024: 100 %

Goal
Full coverage of signatories to Voluntary Declaration of Commitment to Compliance

KPI
Percentage of managers who have signed the Voluntary Declaration of Commitment to Compliance annually

• Target value 2025: 100 %
• Status 2024: 100 %