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Certification and Auditing for Service Providers and Retailers


TÜV Rheinland

Service providers and retailers play an important role in our daily lives. Service providers in the fields of support, legal, telecommunication, processing, storage etc. affect the daily lives of their clients. Similarly, the retail sector is directly related to customers and plays a pivotal role in their day to day lives.

These sectors are particularly sensitive for customers, so it is essential to ensure customer satisfaction and generate trust. Our experts help service providers and retailers to improve their customer services and position themselves through high-quality service. With our support you can make huge strides towards excellent customer service.

We are an independent organization with extensive expertise in the service and retail sector. Our services are appreciated and recognized widely in all industries, and they also add value to the services provided. We help you to stand out amongst the competition.

Our portfolio

AZWV Certification
Certification According to AZWV  

Quality Management for Educational Institutions Offering Vocational Training.

C-TPAT Certification
Certification According C-TPAT 

Transportation Safety For Imports Into The United States.

Certification ISO 29990 for Learning Service Providers
Certification ISO 29990 for Learning Service Providers 

Put your learning competences at the center of attention with a certification according to ISO 29990.

Certified Service Quality
Certified Service Quality 

Best service for your guests - tested quality of service - for the hotel, restaurant and travel industries.

E-commerce security solutions
E-Commerce Security Solutions and Risk Management Services 

Recognize potential risks and enhance security for your e-commerce platform.

Finance: Credit Management (certified)
Certified Credit Management for Finance 

Credit Management for Non-Banking Industry Companies.

GEFMA Certification 710, 720, 730
GEFMA Certification 710, 720, 730 

The quality program for facility management service providers.

ISO 27001 Certification
ISO 27001 Information Security 

Gain an integrated IT security management system with our ISO 27001 certification.

IT Service Management ISO 20000
ISO 20000 Certification 

World class services through ISO 2000 certification.

Mystery Check in Tourism
Mystery Check in Tourism 

Put your service quality to the test. Perform the mystery check with TÜV Rheinland.

Public and Private Partnership (PPP)
Public and Private Partnership (PPP) 

Public and Private Partnership – PPP certification “Transparent Province” for offices of towns and provinces.

TAPA FSR Certification
TAPA FSR Certification 

Minimize the risk of cargo loss and gain access to high-value clients through the TAPA FSR standard.

Contact

Get in contact with us!

Get in contact with us!