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General Terms and Conditions of Business

pdf English 323 KB Download
pdf Vietnamese 330 KB Download

Terms and Conditions of Certification

pdf Terms and Conditions of Certification - DAkkS accreditation (English) 267 KB Download
pdf Terms and Conditions of Certification - KAN accreditation (English) 231 KB Download
pdf Terms and Conditions of Certification - VICAS accreditation (Vietnamese) 143 KB Download
pdf General Terms and Conditions of Certification TR Cert GmbH - LGA IC GmbH (English) 805 KB Download

Contractual Conditions for the Certification of SA8000 Management Systems

pdf English 85 KB Download
pdf Appendix 301 KB Download

Complaint and Appeal Procedure

pdf Complaint and Appeal Procedure for Certification Services (Vietnamese) 88 KB Download
pdf Complaint and Appeal Procedure for Testing Services (Vietnamese) 206 KB Download

Compliance Materials

pdf Compliance Infosheet (English) 617 KB Download
pdf Code of Conduct (English) 155 KB Download
pdf Anti Corruption Guideline (English) 2 MB Download
pdf Our Mission Statement (English) 3 MB Download
pdf Our Values (English) 8 MB Download