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Corona pandemic - Information for Customers of TÜV Rheinland Market Access Services

TÜV Rheinland Remote will continue to enable your global market access

In the current situation, local certification bodies, authorities and partners are facing lockdowns, travel restrictions or home office environments. Accordingly, approval projects for local markets may face delays. For various target markets, however, flexibility and facilitations in project handling aim to compensate for delays and restrictions. See following examples:

China From March 20th, 2020, on, Certification Body CQC issues a corresponding E-certificate together with the paper certificate. Same applies to the renewal of certificates after expiration or in case of certificate changes.
E-certification covers the certificate, possible attachements and the 'statement of change' and is relevant e.g. for the voluntary CQC Mark as well as for Energy and Water Saving certification.
MalaysiaSIRIM has decided to suspend all on-site audits (surveillance and recertification) that have been scheduled after 28th April 2020. Remote audits may be offered in case the outbreak situation does not improve.
Russia (Eurasian Economic Union)Local Certification Bodies are permitted to reschedule due inspections by 6 months in case of travel bans; recommendations for implementing remote inspection are under development. Expiring certificates may be temporarily renewed.
Saudi Arabia, Morocco, Egypt, KuwaitRemote inspections are permitted as part of ‘Programmes for Verification of Conformity (PVoC)’
UgandaUnder specific conditions, remote inspections are permitted as part of the local ‘Pre-Export Verification of Conformity (PVoC)’

Local restrictions and limitations due to the pandemic situation might gradually change (as they base on government decisions in most cases). Therefore, the status of your international approval project should be enquired with your dedicated TÜV Rheinland expert. In cooperation with our partners, we do our utmost to manage the stipulated time lines. Procedural reliefs (see above) will be applied wherever useful.

Our promise!

Our extensive experience gained in global approval projects make us your strong partner. Let us tackle and overcome this difficult period together. We assure you, that we will remain also in future your reliable partner for testing, inspections and certifications to enable your global success.

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