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Customer Service

Customer Service TUV Rheinland

Customer Service

In order to correspond to your inquiries as soon as possible, TÜV Rheinland Japan is operating a Customer Service. As the general counter of the company, we would promptly respond to your phone calls and emails regarding our business and services, as well as transmitting your request to our responsible staffs.

Phone number for Customer Service:

Customers in East Japan: +81 (0)45-470-1850

Customers in West Japan: +81 (0)6-6355-5400

Hours: 9:00-18:00

Contact us by Inquiry Form

or by Email: info@jpn.tuv.com

The general inquiries excluding our services, please contact:

  • Shin Yokohama Head Office: +81 (0)45-470-1860
  • Global Technology Assessment Center (GTAC) : +81 (0)45-914-3888
  • Regional Office West Japan: +81 (0)6-6355-5777
  • Kansai Technology Assessment Center (KTAC): +81 (0)6-7656-6888
  • Kyushu Office: +81 (0)92-261-8801
  • Kyushu EMC Laboratory: +81 (0)949-28-9345

We would continue to make efforts for appropriate correspondence to our customer’s requests. If you have any questions or opinions, please contact the Customer Service.