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Certification and Auditing for Service Providers and Retailers


Service Provider & Retail

Service providers and retailers play an important role in our daily lives. Service providers in the fields of support, legal, telecommunication, processing, storage etc. affect the daily lives of their clients. Similarly, the retail sector is directly related to customers and plays a pivotal role in their day to day lives.

These sectors are particularly sensitive for customers, so it is essential to ensure customer satisfaction and generate trust. Our experts help service providers and retailers to improve their customer services and position themselves through high-quality service. With our support you can make huge strides towards excellent customer service.

We are an independent organization with extensive expertise in the service and retail sector. Our services are appreciated and recognized widely in all industries, and they also add value to the services provided. We help you to stand out amongst the competition.

Our portfolio

C-TPAT Certification
Certification According C-TPAT 

Transportation Safety For Imports Into The United States.

Certified Service Quality
Certified Service Quality 

Best service for your guests - tested quality of service - for the hotel, restaurant and travel industries.

ISO 20000 IT Service Management: Setting up
Setting up ISO 20000 IT Service Management  

Improve Performance with IT Service Management.

ISO 27001 Certification
ISO 27001 Information Security 

Gain an integrated IT security management system with our ISO 27001 certification.

IT Service Management ISO 20000
ISO 20000 IT Service Management 

Outstanding IT service through certified IT service management processes according to ISO 20000.

Mystery Check in Tourism
Mystery Check in Tourism 

Put your service quality to the test. Perform the mystery check with TÜV Rheinland.

TAPA FSR Certification
TAPA - Freight Security Requirements 

Stay Secure with TAPA’s Freight Security Requirements Standards.

Contact

Get in contact with us!

Get in contact with us!