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ISO 9001:2015 Quality Management System - Understanding, Implementation and Internal Auditor

Improve skills and competences in quality management

OUR QUALITY MANAGEMENT TRAININGQuality Control is the key to more customer satisfaction. A quality management system that uses ISO 9001 certification is well suited for all sectors and company sizes. TÜV Rheinland provides you with professional competence in quality management, quality assurance on a national and international scale. Our seminar catalogue includes a wide range of seminars, training courses, workshops and events around quality management. They are presented by qualified, practising certification auditors and other experienced QM experts.

TÜV Rheinland provides a wide range of quality management training courses, seminars, workshops and events. Presented by qualified, practicing QM certification auditors and other experienced QM experts, our QM training will help you to achieve your goals. Ensure performance quality at any time. Strive for maximum customer satisfaction.

2,200,000.00 IDR

excl. VAT 2,000,000.00 IDR

Overview

  1. Product number: IDN_N1_VC

  2. Duration (in days): 3

  3. Format: Virtual Classroom

  4. Degree: Certificate of Completion

  5. Language: indonesian

Order
Date
Location
Language
Guarantee to run

Benefits

COURSE OBJECTIVETo provide participants with an excellent guidance and awareness the clauses of ISO 9001:2015 and how to implement in your organization.

Target group

WHO SHOULD ATTEND

Quality manager, production manager, design and development, top manager, quality team, GA managers, HR manager, staff, lecturers, teacher, and all staff in organization.

Course topics

COURSE OUTLINE

COURSE OUTLINE AWARENESSIntroduction to QMS ISO 9001:2015

  • Information about Annex SL
  • PDCA Cycle
  • Why it change
  • Process approach
  • Risk-based thinking
  • Quality management system requirement
    • Element 4 : Context of the organization
    • Element 5 : Leadership
    • Element 6 : Planning
    • Element 7 : Support
    • Element 8 : Operation
    • Element 9 : Performance evalution
    • Element 10 : Improvement
  • Documented requirement of ISO 9001:2015
    • Document needed to mantain
    • Document needed to retain

 

COURSE OUTLINE INTERNAL AUDITOR

  • Review on ISO 9001:2015 requirements
    • Introduction to internal audit
  • ISO 19011:2018 Management System Audit
    • Terminology
    • Audit framework - PDCA
    • Managing audit program
  • Implementing audit program
    • Audit terminology
    • Preparation of audit documents
    • Selection of audit team
  • How to conduct on-site audit of ISO 9001:2015 requirements
    • Opening and closing meeting
    • Audit techniques
    • Attitude of auditor
    • NCR reporting using P-L-O-R concept
    • Concept of correction, corrective and preventive actions
    • NCR exercise
  • Audit simulation

Degree

Certificate of Completion

Information

Information

Syarat dan ketentuan pelaksanaan Pelatihan Berbasis Daring / Virtual Classroom bagi peserta pelatihan:

  • Pelaksanaan Virtual Classroom yang diselenggarakan oleh PT TUV Rheinland Indonesia (TRID) seluruhnya adalah pelatihan yang tunduk kepada dan dilindungi oleh hukum yang berlaku di Negara Kesatuan Republik Indonesia.
  • Organisasi atau personal peserta pelatihan diutamakan untuk menggunakan laptop atau desktop atau tab untuk mengikuti Virtual Classroom.
  • Bila memungkinkan, juga siapkan smartphone untuk interaksi kuis.
  • Untuk kemudahan interaksi melalui laptop dan smartphone, mohon pastikan peserta memiliki akun google aktif (dapat memasukkan nama akun dan password).
  • Sebelum mengikuti Virtual Classroom, harap login paling lambat 15 menit sebelum pelatihan dimulai untuk melakukan tes koneksi aplikasi online meeting (sesuai yang ditentukan oleh TRID, internet, video dan audio.
  • Virtual Classroom akan dilakukan selama kurang lebih 2 s.d. 4 jam, sesuai kesepakatan.
  • Waktu pelatihan adalah pukul 8:00 - 12:00 WIB, kecuali ditentukan lain sesuai kesepakatan. Setiap 1 jam akan dibuat break 5 menit.
  • Karena waktu pelatihan yang cukup lama, mohon dipersiapkan koneksi internet yang handal.
  • Selama pelatihan, host/trainer akan melakukan mute semua peserta, kecuali di saat tanya jawab.
  • Selama pelatihan dan peserta dalam kondisi mute, bila ada yang ingin ditanyakan, silahkan tuliskan di menu chat.
  • Materi pelatihan akan dibagikan dalam format PDF.
  • Jika koneksi internet salah satu atau beberapa peserta terputus maka pelatihan tetap berjalan bersama peserta yang tetap terhubung ke internet. Peserta yang koneksi internetnya terputus tidak mendapatkan penggantian apapun dari TRID.
  • Bila koneksi internet terputus dari TRID/trainer, maka peserta berhak mendapatkan penggantian berupa Virtual Classroom yang sama dengan total durasi yang hilang tersebut. Konsumsi kuota internet Virtual Classroom per jam rata – rata 2 GB. Bila peserta menggunakan tethering ke HP dengan paket data internet dari penyedia layanan GSM, peserta wajib memastikan paket internet tersedia untuk keseluruhan durasi Virtual Classroom.
  • Pembayaran dapat dilakukan via transfer ke nomor rekening 115.009.801.7009 Bank Mandiri a.n PT TUV Rheinland Indonesia.
  • Bukti transfer mohon dikirimkan ke alamat email academy@idn.tuv.com dan fitriani.royani@tuv.com.