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Automotive Training and After-Sales Service

Competitive dealerships require professional after-sales services

The TÜV Rheinland Group boasts a longer than 140-year history, and our automotive after-sales training and consulting department has 20+ years of experience in improving the services of local automotive enterprises. We offer a full spectrum of services designed to improve automotive after-sales maintenance skills and promote staff development. With our all-around support, automotive enterprises can greatly boost efficiency, improve service quality and develop highly qualified teams, thereby enhancing customer satisfaction.

  • We are the first organisation in China to provide one-stop solutions for the automotive after-sales industry, offering you all-round professional training and consulting services aimed at improving your technical skills and service management.
  • We employ highly qualified experts with extensive experience who are familiar with the technical requirements and brand concepts of the major car-makers.
  • We help you to improve your technical standards, optimise your service procedures, boast customer satisfaction and build a better brand image.

Automotive Training

  • After-sales training
  • Car inspection training
  • Technical skills training
  • Automotive after-sales certification
  • New energy vehicle training

After Sales Consulting

  • After-Sales services management
  • Service operation process & standard optimisation and development

With the rapid expansion of the automotive service network and car dealerships in China, the domestic market has experienced a sharp rise in demand for qualified automotive technical talent. To respond to the need for practical skills training, we have established an Automotive Technical Training Centre in the Economic and Technological Development Zone of Kunshan, Jiangsu Province.

Our programmes are designed on the basis of the German automotive mechatronics curriculum and are directed at improving the skills of dealership employees. We also support vocational schools helping them to make up for their deficiencies in training venues and facilities and offering their students access to a practical learning environment for a seamless connection between college and career. Students obtain professional skills certificates issued by TÜV Rheinland after successful assessments, which provides them with greater scope for their future career development.

  • First-rate international team of experts
  • World-class professional training facilities
  • Nearly 3,000-square-metre training centre
  • Investment from German DEG PPP and support from the Kunshan government