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- HR Management - People Capability Maturity Model
HR Management - People Capability Maturity Model
The relationship between human capital investments and a company’s business performance has largely been talked about. However, very little has been accomplished in establishing the link between the two and more importantly measuring return on these investments.
Dynamic shifts in VietNam market conditions require firms to have an intelligent workforce and processes, practices that are consistently aligned to business strategy. While doing so, the intermediate steps would be to track key performance drivers such as quality, productivity, customer satisfaction and innovation. These intermediate steps clearly establish the link between human capital investments and superior performance.
Increased competition given rise to new process models and techniques to compete - with a stress on workforce empowerment and productivity. One such techniques that has been around for the past few years is P-CMM.
P-CMM or People CMM is a workforce focused compatibility maturity model developed by the SEI. People CMM was introduced in 1995 to bring in a focus to workforce process efficiencies and productivity. The main aim of P-CMM is to enhance organization capabilities and effectiveness in human resource activities of organizations to attract, develop, motivate, organize, and retain the talent needed to continuously improve development capability. Many organizations know that they should address people/cultural issues as part of their improvement activities but they do not know how to go about it.
It was also widely believed (by SEI and other organizations) that the earlier CMM did not pay enough attention to people and their role in increasing organization effectiveness. The software CMM laid down processes in software engineering activities and sidelined an workforce activities. According one of their own presentations SEI realized that variation in individual performance can result in as much as a 28 to 1 variation in the overall performance of the organization. To tackle this opportunity and standardize and institutionalize workforce focused processes in organizations, P-CMM came in existence.
TÜV Rheinland VietNam’s professional consultants draws extensively on insights from People CMM to elucidate on how firms can align their Human Capital initiatives with business Strategy.