Software

Test sequence

In order to survive the increasing competition, your software products must completly satisfy the requirements of customers. Software products are differed by its price, functionality or performance. Therefore, the usability of the products is a key factor for software quality. Get your competitive advantage with our test mark!

Advantages for Software Manufacturer

Satisfied customers

Users want programs which can perform their tasks simply and fast. Therefore, special requirements regarding to the layout of information and dialogue have to made as below.

Intuitively easy to use
Simple navigation
Small correction expenditure after inputting incorrect information

Cost reduction by user friendly software

Ergonomic products are tools that enable their users to perform effectively, efficiently and satifingly. Manufacturers or distributors of such products can expect fewer complaints from customers and reduced hotline costs. Satisfied customers can promote the products which can make stronger reliability.

Test sequence:

Identify the Context of Use

The context of use is established to provide the basis for carrying out the ergonomics test. This involves the identification and documentation of the main user groups and main tasks as well as the influence of both to the ergonomic requirements. The context of use and the quality requirements form the basis for product testing and certification.

Product inspection performed by ergonomics experts

Our ergonomics experts perform spot checks on the software product according to the predefined quality criteria. The basis of this inspection is formed by the context of use and standardized requirements, functionality and reliability.

Documentation test

The product documentation is examined regarding to its completeness, comprehensibility and compliance with the product.

Participatory observation with users

Participatory observation exercises with potential user groups and/or actual users are essential in order to evaluate a product's ergonomic qualities. The exercises are intended to establish whether the product supports the user effectively and efficiently during its tasks. Any obstacles that are identified are documented and the satisfaction of the users is also examined.