TÜV Rheinland STAR* Program
The Road to Business Excellence
Founded on the concept of Corporate Social Responsibility (CSR), the TÜV Rheinland STAR program addresses the commitment of organizations towards a broad range of business and societal challenges. As a superior management tool, TÜV Rheinland’s STAR program can help you on the road to business excellence. This unique and comprehensive rating approach evaluates every dimension of your company – from corporate governance and risk management to sustainability and social responsibility. The service utilizes an exclusive 9 + 1 Dimensions evaluation criterion to analyze your organization’s performance, summarizing the results into an overall 5-star rating system. Instead of the complete rating, organizations can opt for a partial rating program, customizing the program to evaluate one particular or a combination of certain dimensions. This innovative rating instrument provides organizations with transparency, a fresh perspective as well as solutions to issues that are of prime concern.
Benefits at a Glance
With an evaluation of your company by our independent experts, you can:
- Strengthen the trust and business relationship with your partners through transparency
- Identify and address untapped areas of potential risk
- Demonstrate your commitment towards CSR, Quality and Environmental Sustainability
- Improve your processes with our independent evaluation system
- Increase your competitive edge on the global marketplace
Our Services for TÜV Rheinland STAR*
As an independent third party, TÜV Rheinland experts provide STAR evaluations for your company based on 9+1 Dimensions to measure your performance against corporate governance, occupational health and safety, information security, business conduct towards partners and competitors and many more. In each dimension, you can be awarded a maximum of five stars for excellent performance.
The 9+1 Dimensions of TÜV Rheinland STAR
The 9 Dimensions were developed as a result of cutting-edge research in CSR, diverse management systems and current corporate topics. The dimensions are comprised of a total of 50 sub-dimensions and over 1000 check points. Each dimension follows our basic methodology of assessing systematic aspects in combination with actual performance. Based on the requirements, customers can choose for a full rating or partial rating system.
The +1 Dimension
In addition to the 9 dimensions, customers can elect an additional 10th dimension - Customer Specific Requirements, which will be customized to the individual needs of a particular supply chain by adding further criterion to the evaluation.
Activity Assessment Criteria
Fields of activity are assessed on the basis of the following criteria:
- Systematic management approach
- Incorporation and risk minimization in the supply chain
- Management through a key performance indicator (KPI) system
- Communication with stakeholders
- Continual improvement through comparisons of “best practices”
The TÜV Rheinland STAR* Customer Portal
Organizations that have been rated can elect to publish the results on the TÜV Rheinland STAR Platform to promote its capabilities to potential customers as well as to the general public or store them in the login area, allowing access to specific partners only.
For full information on our rating system and our evaluation criteria, visit us at www.tuv-star.com
TÜV Rheinland STAR* Program Rating Example
| Corporate Governance | **** |
| Social Responsibility | **** |
| Occupational Health and Safety | *** |
| Quality / Customer Focus | ***** |
| Environment | **** |
| Information Security | * |
| Financial Disclosure | ** |
| Brand / Innovation | *** |
| Fair Trade & Competition | ** |
| TÜV Rheinland STAR* | *** |
| Customer Specific Requirements | *** |