ISO 9001:2008 Quality System Certification

Quality Assurance – The Key to Improved Customer Satisfaction

Sophisticated workflow processes make a decisive contribution to the quality of your products or services. With its process orientation, ISO 9001:2008 certification takes your company’s specific requirements into consideration and ensures ongoing development using a continuous improvement process (CIP). Following a preliminary audit of your company's business operations, TÜV Rheinland can determine what steps need to be taken in order to satisfy the requirements of ISO 9001 certification. As an accredited third-party registrar, TÜV Rheinland has the authority to award ISO 9001 certification upon successful completion of the audit and following the implementation of compliance measures. TÜV Rheinland works with clients around the world to help them achieve the many benefits of attaining ISO 9001 certification.

Benefits at a Glance

ISO 9001:2008 certification from TÜV Rheinland enables you to:

  • Improve your company’s customer satisfaction
  • Streamline costs
  • Introduce sustainable improvements to processes and structures
  • Provide your employees with better communication and easily accessible information

Our Services for ISO 9001:2008

TÜV Rheinland provides management system certification for ISO 9001:2008.

Our unwavering commitment to our clients has helped make TÜV Rheinland a global leader in Management Systems Certification services.

ISO 9001:2008 was developed as an international standard to confirm that companies have established and maintained a uniform quality management system to better meet the needs of their customers. The standard covers design, development, production and service, and can be used by any business in any industry.

It provides enterprises with the management tools to improve their business performance, such as defining policy and objectives, monitoring and measuring processes and product characteristics, specifying corrective and preventive actions and encouraging continuous improvement.

International experience has shown that significant business benefits are accrued by companies that comply with this standard, including the following.

  • Complete customer satisfaction.
  • Efficiency and productivity (minimizing defect costs and optimizing process sequences).
  • Minimization of risks in product liability.
  • Reduced inspection and testing costs.
  • Reduced costs through the minimization of communication and manufacturing errors.
  • Consistency of service or product performance.
  • Increased motivation of employees due to fewer errors and complaints.
  • Transparency through clearly defined processes.
  • Continuous process and structural improvements.
  • Identification and minimization of weaknesses.
  • The securing of a competitive edge with an internationally recognized certificate.

Six Steps to Greater Quality in Services and Production

Our experienced experts analyze and evaluate your processes and systems. ISO 9001:2008 certification is carried out in six steps.

1. Stage I

The auditors conduct a preliminary audit to ascertain the extent of your company's compliance to specifications.

2. Documentation Review

The audit team then examines whether or not your quality management documentation fulfills the requirements of the standard.

3. Stage II Audit

Our auditors assess the effectiveness of your company's management system implementation.

4. Issue of certificate

Upon successful completion of your audit, your company will be issued a certificate for ISO 9001:2008, demonstrating your compliance with the requirements of the standard.

5. Surveillance Audits

Our annual surveillance audits support our customers and help them optimize their processes continuously.

6. Certification renewal

A certification renewal is conducted every three years in order to ensure continued improvement in your processes and also document the quality of the services you provide your partners and customers over the long-term.