Certification According to ISO 9001 AWO
Quality Management for Care Facilities
Your role as a care home or a provider of out-patient care is also assessed in terms of the wellbeing of your patients. And that means putting yourself through the acid test. The quality management concept for worker’s welfare links ISO 9001:2000 requirements with workers’ welfare (Arbeiterwohlfahrt, or AWO for short) guidelines for quality care. This lets you show your patients that your services meet the highest standards – giving them the reassurance they that they’re in good hands. Our experts help you implement standards all the way through to certification.
Benefits at a Glance
ISO 9001:2000 + AWO certification from TÜV Rheinland provides the following benefits:
- Systematically identify and do away with weaknesses in your care facilities
- Identify room for improvement
- Optimize your organizational and care-based processes
- Benefit from a quality management system specifically tailored to your sector
- Increase the level of satisfaction among your care patients
Six Steps to Greater Quality of Care
Our experienced experts analyze and evaluate your processes and systems. They do this in six steps.
1. Preliminary Audit
Our auditors conduct a preliminary audit to determine whether any requirements associated with this standard have already been implemented in your company and, if so, which ones
2. Documentation Review
The auditing team determines the extent to which your quality management documentation concurs with ISO 9001+AWO norms.
3. Audit
Our auditors monitor your company's practical application of its quality management system to test how effective it is.
4. Issue of Certificate
If your company meets all of the criteria, your company is then awarded the certificate, showing the integrity of your quality management system and its compliance with ISO 9001 + WW.
5. Surveillance Audits
Our annual surveillance assessments help you continuously optimize your processes.
6. Certification Renewal
After three years, the audit is repeated for certification renewal. This ensures continued improvement in your processes and also documents your long-term commitment to quality care to your partners and customers.