Psychiatric and Psychosomatic Aftercare Management

Case Management for Aftercare

The legislator has given insurance holders a legal right to aftercare management – to ensure a smooth transition between acute care, rehabilitation, and treatment. Our experts can take on this task. For health insurance companies, we act as an interface between physicians and therapists, social services in hospitals, and service providers. Where needed, we can also conduct inspections at the health insurance’s medical services.

Benefits at a Glance

With TÜV Rheinland as a partner for psychiatric and psychosomatic aftercare management, you:

  • Ensure excellent aftercare support for insurance carriers
  • Identify demand for care early on and can initiate the necessary measures on time
  • Shorten the duration of patients’ stay through effective case and cost management
  • Improve services and quality of life for insurance carriers, especially after hospitalization due to mental illness
  • Improve support for insurance carriers
  • Avoid inadequate or inappropriate care
  • Are able to intervene at an early stage with appropriate measures for the welfare of those affected
  • Inform your insurance carriers of regional aid and support services
  • Motivate insurance carriers to cooperate fully and also integrate relatives in the process
  • Establish a modern case management policy at eye level

Our Aftercare Management Services

The focus of our services is on in-patient and out-patient treatment cases in psychiatric and psychosomatic medicine. By telephone, we get in touch with the physicians and therapists and with the hospital social services, so that the care demand can be discussed at an early stage and appropriate action can be initiated.

Our intervention is usually timed during the first days of treatment and is mostly done through telephone contacts with the attending hospital doctors or the hospital social services.

During in-patient treatment, our services also include communicating with other potential cost carriers, such as pension providers and others – should long-term care be needed, or if there is a need for follow-up measures such as rehabilitation admission or a transition to supervised living arrangements. Upon request, we can also conduct inspections at the health insurance’s medical services.

Legal Standard

  • Social security code (Sozialgesetzbuch, § 11 Abs. 4 SGB V)