IT Usability Testing

Get There Quickly and in a Few Clicks

Do visitors get to grips with your software or on your Web site quickly and intuitively? High-quality usability lets users find the information they’re looking for accurately and make transactions quickly and easily. And to your advantage. You can improve your conversion rates, ensure customer loyalty, and business success.

The User Experience makes the Difference

Technically speaking, IT solutions and software are highly sophisticated nowadays. The key to success for any online store or Web site is also an ergonomic user interface. It provides effective and efficient processes and increases user satisfaction considerably. Our experts analyze the usability of your application. We identify what users expect from your application and accompany you step-by-step on the path to an IT solution that can be used intuitively.

Benefits at a Glance

IT usability tests by TUV Rheinland:

  • Reveal shortcomings or failures in usability and usage specifications that have gone unnoticed
  • Tell you whether the application actually meets user specifications, and also check whether all your use specifications have been met
  • Prevent mistakes and reduce both your development costs as well as subsequent support expenditure
  • Increase the efficiency of your products – and customer satisfaction
  • Give you the independent expert view to help you ensure and meet your quality standards

Your IT Usability Test in Three Steps

Our experts will identify your application users’ requirements and guide you step-by-step on the road to an IT solution they can use intuitively.

1. Scope Planning

We get together to define the scope of the test. What will the test look at? What factors need to be considered?

2. Usability Analysis

Our experts check whether the software or Web application meets the defined specifications to satisfaction.

3. Documentation

The final report documents all and any of the faults we identified and recommends measures for solving problems – and making your software more user friendly.