Certified Spa Treatments / Spa Hotels

Professional Spa Treatment

Any company offering spa treatments should also have the right equipment and expertise. Which is why TÜV Rheinland and Wellness-Hotels-Deutschland have got together to develop criteria for comparing the quality of spa treatments and resorts. With certified spa treatments, your guests don't have to worry about a thing and can do what they're supposed to: unwind and relax.

Certified Spa Hotel, Resort, and Spa Standards: Licensed to Relax

This certificate distinguishes genuine quality from businesses that are simply taking advantage. It was developed specifically for spa hotels, resorts, and day spas. We evaluate more than 300 criteria for your benefit, ranging from the hotel surroundings to the kitchen and the equipment in the spa area. Of course, we also take a thorough look at your personnel's qualifications, how attentive they are to guests' needs and what sort of service they provide.

After All, Health is a Matter of Trust

In real medical spa centers, qualified doctors decide what treatments are best for their guests' wellbeing and to which extent specific treatments need to be administered. Together the Deutsche Medical Wellness Verband e.V. health association our health experts have developed a set of measurable criteria. Certification enables you to demonstrate your institution's high standards and the competence of your personnel. And also lets you show your guests that they are in good hands.

Benefits at a Glance

Certified Wellness Hotel, Resort & Spa or Certified Medical Spa certification from TÜV Rheinland enables you to:

  • Document and publish the quality of your spa treatments, as certified by a neutral and independent review body
  • Gain greater transparency into the quality and potential for improvement of your processes
  • Establish an effective marketing tool
  • Obtain and secure patients' trust
  • Motivate employees more
  • Benefit from synergies by combining TÜV Rheinland certification with other standards, such as ISO 9001 certification for more service quality

Six Steps to More Quality for Spa Hotels, Resorts, and Day Spas

1. Preliminary audit (optional)

Our auditors conduct a preliminary audit to determine whether any requirements associated with this standard have already been implemented in your company and, if so, which ones.

2. Examination of documentation

The auditing team determines the extent to which your quality management documentation concurs with our norms for spa treatments.

3. Audit

You demonstrate practical application of your quality management system. Our auditors test how effective it is.

4. Issue of certificate

If your company meets all of the criteria, your company is then awarded the certificate, showing compliance and efficiency of your Quality Management System for Certified Medical Spa Treatment or Certified Spa Hotels.

5. Surveillance audits

Our annual surveillance assessments help you continuously optimize your processes.

6. Certification renewal

Every three years the audit is repeated for certification renewal. This ensures continued improvement in your processes and also documents your long-term commitment to quality for your partners and customers.