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Testing and Certification of User Quality/Usability of Software
Initial situation/task definition
- Identification and review of investigated user profiles and contexts of use
- either before an IT project
- during an IT project
- or after completing an IT project.
Our services
- Assessment of the user needs for
- product/process development
- existing products/processes
- software/a process to be introduced
- the integration of different software products/processes
Advantages
- Independent of the manufacturer and the product
- Many years of expertise, proven methods and procedures
- Individual service integration from a comprehensive framework
Procedure:
- Preparation
- Creation of a context of use
- Specification of a context of use
- Derivation of ergonomic requirements
- Implementation of user tests with participant observations
- Assessment of the findings of user tests/participant observations
- Examination of the documentation
- Creation of a report
- Certification where applicable
The result
- Inspection report as a basis for product improvements
- A (where necessary) certified statement about the usability of the software/processes inspected
