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  • Specific Detailed Analyses of Partial Processes

Specific Detailed Analyses of Partial Processes

Initial situation/task definition

• Evaluation of the weaknesses of an IT project
• Service sector requires in-depth findings about the quality of IT services.

Our services

• In-depth assessments of selected IT service processes
• Vertical strengths/weaknesses analysis

Advantages

• Independent of the manufacturer and the product
• In-depth assessment of the quality of projects and areas of IT service management
• Detailed findings on the status quo of the processes assessed.
• Identification of the potential for optimisation
• Catalogue of measures for the effective and efficient improvement of processes

Procedure

• Workshop/scoping 
• Preparation and planning of the assessment
• Implementation
• Presentation of the results
• Optional: detailed report
• Improvement workshop

 The result

• Statement on the efficiency of the process performance
• Catalogue of measures to improve performance

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Germany
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