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Reference REWE
REWE the Supermarket
Starting Point
- New, large, international competitors
- Price war
- New concepts to hold its own against the competition
Solution Approach
- Positioning as a quality leader
- Development of a quality program
- TUVdotCOM certificate provides proof of "tested buying quality"
Success Story
- High level of customer satisfaction
- Perception of price-performance ratio
- Sales and earnings increased
- Market shares secured
ID = 1000100001
