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Quality assurance for pharmacies
Objectives
As a pharmacist, you have a key role to play for your customers, the patients. A certified quality management system allows you to increase patient focus in your company and optimize processes. It can help you increase the level of satisfaction among customers, reduce costs, and improve efficiency.
ISO 9001 – Quality management for pharmacies
A quality management system that is certified to ISO 9001:2000 provides a standardized framework for the various different statutory provisions that you have to meet as a pharmacist You define and document workflows, responsibilities, and competencies. Your employees are given specific rules of conduct and gain more confidence in their daily work. Do you have part-time employees? If so, clear rules are particularly important. By implementing a effective quality management system, you can ensure that all processes run smoothly.
