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  • Certified Consulting Standards for the retail industry
  • Brand Risk Management
  • 50+ purchase quality
  • Inventory shrinkage
  • Evaluated customer satisfaction
  • Supplier audits
  • Mystery Shopping
  • Certified price stability
  • Certified complaint management
  • Service quality system
  • Trader audits

Evaluated customer satisfaction

Purpose

Let your customers speak for themselves. Show the world that you have many satisfied customers with the TÜV Rheinland “Evaluated customer satisfaction” certification mark. Display it at point of sale, in brochures, customer magazines, or even on your website.

Attract new customers and retain regulars

Very few companies gain maximum leverage from their satisfied customers. For most, satisfying customers is simply a matter of course. However, by failing to make the most of satisfied customers, companies are giving away an important advantage to their competitors. If you want to retain customers and attract new ones, it’s time to go on a marketing offensive.

Standort

Germany
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